- How do I place an order?
You can easily place an order through our website. Simply browse our jewelry collection, add the items you like to your cart, and follow the prompts on the checkout page to complete your purchase. We accept a variety of payment methods, including credit cards, PayPal, and more. - Can I cancel or modify my order?
Before your order ships, you can cancel or modify your order by contacting our customer service team at 5205935292 or ChristineYeager@christineyeageronline.com. Once an order has shipped, it cannot be changed or cancelled. - Do you ship internationally?
Currently, we only ship to addresses within the United States. If you are located outside the United States, please feel free to contact us and we will evaluate whether we can provide international shipping. - How much does shipping cost?
For orders over $100, we offer free standard shipping. For orders under $100, standard shipping costs $5.99, and you can also choose expedited shipping, which varies by address and order size. - How long does it take for my order to arrive?
Standard shipping takes 5-7 business days. Expedited shipping usually takes 2-3 business days. Please note that order processing time is 1-2 business days. - How do I track my order?
Once your order is shipped, you will receive an email with tracking information. You can use this tracking number to check the status of your order on our shipping partner’s website. - Do you offer returns or exchanges?
Yes, if you are not satisfied with your purchase, you can request a return or exchange within 30 days of receiving your item. Returns must be unused and in the original packaging. Please contact customer service to obtain a Return Merchandise Authorization (RMA) number. - How do I request a return?
If you need to return or exchange an item, please contact our customer service team by email (ChristineYeager@christineyeageronline.com) or phone (5205935292). We will provide you with detailed return instructions and a return address. - What materials are your jewelry made of?
We offer jewelry in a variety of materials, including sterling silver, gold-plated, gemstones, and pearls. Specific materials and maintenance recommendations are listed on each product page. - How do I care for and clean my jewelry?
To ensure that the jewelry will last longer, avoid prolonged exposure to water, sweat, or chemicals. Gently wipe the jewelry with a soft cloth and avoid using cleaners with strong chemicals. - Do you offer custom services?
Yes, we offer custom services on some of our products. You can contact our customer service team to learn about custom options, production time, and costs. - I have a problem at checkout, what should I do?
If you have any problems at checkout, please feel free to contact our customer service team and we will be happy to help you.